THE PROCESS

"The truth is: We do not have a cut-and-dry process. Each client experience is customised to the client and their shopping preferences as well as their schedules and availability. In my mind, being able to be nimble and work within a client's wants and needs all the while educating them about how the experience could be improved or edited for their convenience is the true measure of luxury service. 
But as a general blueprint, by the time a client signs on with CLG Creative, we have a sense of their style, their needs as well as their event schedule, family needs, etc. We immediately schedule a kickoff call with the team where we chat through next steps and our process in detail as well as get better sense of the client's style. Typically, a day or two of shopping in New York City or any city of the clients' choice follows, which we organize with a detailed itinerary, and prep for with each brand, showroom, etc. Throughout the shopping process, we may also set up remote fittings where we create a pop-up store out of everything we love in the market for them in their size. We find a mix of the two experiences usually allows us to land on the key looks for the wedding wardrobe before we move on to other ancillary looks, accessories, and other members in the party. We also work remotely as well via detailed click-to-buy presentations and Zoom calls for clients who are on the go and need a mix of in-person and remote work".